I was brought in to architect and deliver an data pipeline for updating their CMDBs from multiple data sources. The CMDB itself was hosted on Salesforce and the data sources were Discovery, Active Directory, Spreadsheets and SCCM.

A particular challenge was being restricted to operating remotely using TeamViewer – which does not perform well over data instensive remote connections – and requires an active user on the end to keep the connection going. This did cause development work to go much slower than planned, but thankfully did not cause overall delay to project.

The integrations were developed, tested and deployed successfully to the satisfaction of the client.

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Over the years I built a relationship with this global fashion brand in facilitating their ongoing digital transformation. The first engagement was in architecting and implementing a number of critical integrations with their CMDB from various data sources, allowing them to gain full central visiblity of their enterprise infrastructure. Later, I was again called upon to re-architect and extend the earlier integrations in preparation for a move of CMDB cloud platforms.

As a Principle Solutions Architect I also oversaw the technical delivery of their managed services – consulting on roadmaps and strategy with the client. I built a trusting working relationship and also proposed and worked on implementing a new feature of exception reporting, which helped them to identify, understand and narrow down the discrepencies between source data and CMDB data. The result was clear visibility and improved data quality of their CMDB.

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