I was approached by the account management team for a US coffee brand to implement SSL Certificate Discovery for their network, as they were having issues with expiring certificates causing application failures.

During deployment one challenge was the need to expand the tool to query the Windows stores and resolve an issue where Azure agents would automatically issue and manage short-term 24 hour expiries – which significantly skewed the analytics. These certificates were identified and excluded from reporting.

The solution was deployed quickly and there was time to develop additional analytics and dashboards to allow the account team to quickly export a list of all certificate expiry dates.

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I stepped into this project as Project Manager after it had started, but the key Solution Architect had left the business. I therefore needed to provide some guidance for the project delivery but also leverage my own technical skill to support the consultant.

There were a number of issues from workshop that had not been resolved and so the first task was to align with the client on what had been agreed. I then looked at identifying change requests from the client and arranged this into a Gap Analysis with estimates as to effort.

During deployment I was able to get hands on in designing the main Nimsoft/UIM Monitoring Dashboard using the built in tooling, I also leveraged my experience with ITAM discovery to assist with setting up the SNMP traps, despite not really being familiar with the tool.

The client were very satisfied that despite the loos of our Solution Architect, the project was handled carefully and delivered as expected.

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